We’ll Set Up The AI Tools Your Team Actually Needs
Claude Cowork, ChatGPT, Gemini and Copilot are powerful, but most businesses don’t know where to start. Social Fire Media built AI into its own agency first, so we handle the setup, training and workflows that save your team real time from day one.
Senior-led since 2012, from our office in Blue Bell, PAExample of an AI agent run: a new Google review is read, a reply is drafted in the brand voice, sent to Slack for approval and posted after a thumbs-up.
Claude
AnthropicChatGPTGeminiPerplexity
Notion
Zapier
MakeBuilt For Our Own Agency First
SFM builds AI for its own work before it builds anything for a client. SFM Intel, our in-house reporting platform, reads client ad accounts and writes up the weekly numbers in plain English. A pre-spend engine scores ads before any budget goes out, Keepframe reads video retention second by second, and comment moderation hides spam and abuse on client ads.
Every workflow we set up for your team is one we proved on ours.
See everything in the AI Lab →Custom AI, Built And Taught
Hire us for one workflow or the whole rollout. We build what your business needs and teach your team how to run it.
- Training On What Works TodayHands-on sessions on your team’s own files: choosing the right model, connecting your data safely, approval steps before anything goes out, and skills and prompt libraries your people reuse.
- The Right Tools, Paid For OnceClaude, ChatGPT, Gemini or Copilot, matched to your budget and the software you already pay for.
- Kept CurrentWe update your setup as Claude, ChatGPT and Gemini ship new features, and add workflows when your team asks.
Marketing clients get AI built into their campaigns, creative testing and reporting too. See what our AI Lab builds →
AI For Sales, Operations And Customer Support
We start with the tools your team already pays for and go as far as your business needs: skills that make work repeatable, connectors that put Claude and ChatGPT inside your apps, and custom software when it beats what you pay for today.
More Follow-Up, Less Typing
Every lead gets a fast, personal follow-up without your team writing it from scratch.
A proposal skill writes every quote in your format, pricing and voice.
Claude reads your CRM and inbox, then preps a brief before every sales call.
A follow-up agent drafts the next email for every open lead and logs it in your CRM.
Thanks for the time today. Here’s what we agreed:
- We send the revised engagement letter by Friday
- Your team shares last year’s filings by the 20th
- Next check-in is Tuesday at 10:00
Chris
Send
Reports And Admin, Handled
The numbers your team pulls by hand every week, built the same way every time.
A month-end report skill builds the same report, the same way, every month.
Claude connects to Drive, Sheets and your accounting software and answers questions from your real numbers.
We replaced our own reporting software with SFM Intel and save $650 a month, with more integrations and live dashboards. We can build the same for software you pay for.
Live dashboardUpdated 8:02 AM| Account | Channel | Leads | Cost per lead |
|---|---|---|---|
| Northgate HVAC | Google Ads | 48 | $41 |
| Lane & Co. | Meta | 31 | $27 |
| Bell Street Cafe | Google Ads | 22 | $35 |
| Ridgeway Builders | Meta | 17 | $52 |
Faster Answers In Your Voice
Customers get quick, consistent replies, and a person approves what goes out.
A reply skill trained on your policies and tone, so every answer matches.
Claude connects to your help desk, Gmail and Slack and drafts replies with the customer’s history already pulled.
A review agent drafts a reply to every new Google review. You tap approve in Slack and it posts.
Thanks so much, Dana. We’re glad the leak is handled and the space was left clean. We’re here whenever you need us.
Every build includes training, so your team can run it and change it.
From First Call To Running In Two Weeks
Discovery Call
Thirty minutes, free. We learn how your team works and where the hours go.
Audit And Plan
In the first week you get a written plan naming the tools, the workflows and the work each one takes over.
Build And Train
We configure the tools and build the automations in week two, then train your team on its own tasks.
Improve
Regular check-ins keep it tuned. New capabilities get added as Claude, ChatGPT and Gemini ship them.
Your Data Stays In Your Business
AI only helps when you trust what it can touch. Every setup covers these four points.
| The concern | What SFM sets up | |
|---|---|---|
| Model training | Company data used to train AI models | Business plans, where Anthropic, OpenAI, Google and Microsoft don’t train their models on your data by default |
| Access | Staff or agents reaching files they shouldn’t | Each person and agent reaches only the inboxes, folders and accounts their role needs |
| Approvals | AI sending something wrong to a customer | Emails, review replies and posts wait for a person to approve them |
| Visibility | Not knowing where your data goes | A walkthrough of every tool, what it can reach and who has access |
AI Consulting FAQ
Social Fire Media (SFM) offers AI consulting from its office at 1777 Sentry Parkway West in Blue Bell, PA, serving the Philadelphia region and businesses across the United States. Call (610) 420-6274 to talk with the senior team.
We find the tasks eating your team’s week, choose the AI tools that handle them, build the workflows and train your people to run them. You finish with AI running in your business, not a slide deck.
Agents that reply to reviews, chase invoices, write reports and draft follow-ups, plus connections between AI and your inbox, files, CRM and ad accounts. We built the same kinds of tools to run our own agency. SFM Intel, our in-house reporting platform, saves us $650 a month and gives clients live dashboards and deeper analysis.
Sometimes, and it often costs less. SFM replaced its own reporting software with SFM Intel, a platform we built in-house, and saves $650 a month with more integrations and live client dashboards. We look at what you pay for today and build only where a custom tool does the job better.
Yes. Every setup includes hands-on training on your team’s own tasks, covering the current best practices for choosing models, protecting data and approving what AI sends.
No. We handle the setup and the connections. If your team can send an email and tap approve, they can run what we build.
Claude (including Cowork, Claude Code and the API), ChatGPT and custom GPTs, Google Gemini, Microsoft Copilot and Perplexity, plus Zapier and Make for automations. We recommend the one that fits your team, your budget and the software you already use.
We set your team up on business plans, where Anthropic, OpenAI, Google and Microsoft don’t train their models on your data by default. Each tool gets access only to what it needs, and we show you exactly where your data goes.
Most businesses are running within two weeks. Larger rollouts with custom agents take three to four weeks.
Cost depends on the size of your team and the number of workflows we build. The discovery call is free, and you see the quote before any work starts.
It’s one of the most common reasons teams call us. We review how you use it today, fix the setup and add the connections and automations that make it part of the daily work.
No. AI consulting stands on its own. Marketing clients also get AI built into their campaigns, creative testing and reporting.
Start With A Free 30-Minute Call
Tell us where the hours go. A senior strategist will map your biggest time savings and show you what we would build and teach first. Or call (610) 420-6274.